Q: Who is Emily’s Interiors?
A: Emily’s Interiors Inc. is a family-run kitchen design and cabinetry company based in Shrewsbury, MA, with over 30 years of design, new construction, and remodeling expertise. The company was founded and named after founder Joe’s daughter, Emily, who inspired the business with her love of color and design.
Q: Where is Emily’s Interiors located?
A: Our Design Studio showroom is located at 779 Hartford Turnpike (Route 20), Shrewsbury, MA 01545. We are conveniently situated in Worcester County with easy access to major highways.
Q: What are your showroom hours?
A: We are open Monday through Friday and on Saturdays from 9am to 2pm. Walk-ins are welcome — and if you visit on a Saturday, you’ll receive a free Emily’s T-Shirt! You can also schedule a virtual meeting if you’re unable to visit in person.
Q: How do I get in touch with Emily’s Interiors?
A: You can call us at (774) 214-9605, send us an email, or walk into our showroom at 779 Hartford Turnpike, Shrewsbury, MA. You can also schedule a virtual design meeting through our website.
Q: Is Emily’s Interiors a family business?
A: Yes! Emily’s Interiors is a family-run business founded by Joe, who named the company after his daughter Emily. We consider our entire team an extended part of that family and bring that same warmth and care to every client project.
Services
Q: What services does Emily’s Interiors offer?
A: We offer a full range of interior design and cabinetry services including kitchen design and installation, bathroom vanity design, closet cabinetry, mudroom design, home bar design, pantry design, and more. We are both the designer and the supplier — providing cabinetry, hardware, lighting, fixtures, flooring, countertops, and 3D lifelike renderings.
Q: Do you only work on kitchens?
A: While kitchens are our specialty, we also design and install cabinetry for bathrooms, closets, mudrooms, pantries, home bars, and any other space in your home that could benefit from custom cabinetry solutions.
Q: Do you work with builders and other interior designers?
A: Yes! Emily’s Interiors works directly with other interior designers and builders across the United States, designing and supplying cabinetry for a wide range of projects.
Q: Can you help with a whole-home remodel?
A: Absolutely. We have worked with clients on whole-house remodel projects covering kitchens, pantries, mudrooms, and multiple bathrooms. Our team can be involved in as much or as little of the build process as you’d like.
Q: Do you offer cabinet repair services?
A: Yes. We can design, install, repair, and replace kitchen cabinets. We also make minor repairs to remove scratches, scuffs, and touch up paint where necessary.
The Design Process
Q: What does your design process look like?
A: Our process starts with a phone call or email to set up an in-person or virtual meeting. We’ll ask for photos and simple measurements of your space, then listen to your ideas and needs. From there, our designers create a 3D rendering so you can see exactly what your project will look like. Once you approve the design, we move to the build phase. Our team can be involved in as much or as little of the installation process as you want.
Q: What is the Emily’s Triple Check?
A: The Emily’s Triple Check is our quality assurance process that ensures every aspect of your project — including design, materials, finishes, and accessories — is fully accounted for before your design is complete. It’s designed to help you enjoy your project sooner and with fewer headaches.
Q: Do you offer 3D renderings of my kitchen?
A: Yes! Our designers use advanced 3D rendering software to create lifelike, interactive visualizations of your space. This allows you to see exactly what your kitchen will look like before any work begins, making it easy to adjust and refine the design to your satisfaction.
Q: Can I schedule a virtual design meeting?
A: Yes, we offer virtual design meetings for clients who are unable to visit our showroom in person. Contact us to schedule a time and we’ll guide you through the same collaborative process remotely.
Q: How long does the design process take?
A: The timeline varies depending on the complexity of your project. During your initial consultation, our team will provide you with an estimated timeline. We work efficiently while ensuring every detail is right before moving to the build phase.
Q: How many designs will you show me?
A: Our designers collaborate closely with you to refine the design until you love it. We use 3D rendering software to make adjustments easy and precise, so you won’t be locked into a single option — we work together until the design feels right.
Q: What information do you need to start designing my kitchen?
A: To get started, we’ll ask for photos of your current space and some simple measurements. From there, we’ll ask about your style preferences, functional needs, budget, and any specific ideas you have in mind. Our team takes it from there.
Cabinets & Products
Q: What cabinet brands do you carry?
A: We carry several cabinetry lines selected for their quality, style, and value. Brands include Medallion, Wood Harbor, Fabuwood, Design Kraft, among others. Our construction-experienced designers have chosen lines that offer the best customer support and the highest value across a range of styles and budgets.
Q: Do you offer custom cabinets?
A: Yes. We offer semi-custom and fully custom cabinetry solutions. We can design cabinets for any space — kitchens, bathrooms, closets, home bars, mudrooms, and more — in any style, finish, or configuration you need.
Q: What styles of cabinets do you offer?
A: We offer a wide variety of cabinet styles, door designs, colors, and finishes. Our showroom has many styles on display, and our 3D software gives us virtually infinite design capabilities to find the right fit for your space and aesthetic.
Q: Do you offer kitchen islands?
A: Yes! We can design and install kitchen islands in any style, type, or size — including L-shaped, U-shaped, galley, and circular installations. Islands are a great way to add counter space, storage, and seating to your kitchen.
Q: What materials do you use for cabinets?
A: Our cabinetry can be made from a variety of materials including hardwood, plywood, medium-density laminate, particleboard, glass, and solid wood panels, depending on your preferences and budget.
Q: Can you help me choose countertops, flooring, and lighting too?
A: Yes. We are the designer and the supplier for your entire interior project. This includes cabinetry, hardware, lighting, fixtures, flooring, countertops, and decor — all coordinated to bring your vision to life.
Pricing & Budget
Q: How much does a kitchen remodel cost?
A: The cost of a kitchen remodel varies widely based on the size of the space, the cabinet lines chosen, countertops, hardware, and the extent of the renovation. We offer options for a range of budgets and will work with you to find solutions that don’t compromise on quality or style. Contact us to discuss your project and get a clearer picture of what to expect.
Q: Do you have options for different budgets?
A: Yes. We offer cabinetry lines at a variety of price points, so you don’t have to sacrifice quality or style to stay within your budget. During your consultation, we’ll explore options that work for your specific situation.
Q: Should I set aside a contingency budget?
A: Yes, we always recommend having a contingency fund. Unexpected expenses can arise during any remodeling project, and having a financial buffer gives you peace of mind and flexibility to handle any surprises.
Installation
Q: Do you handle installation?
A: Yes. Emily’s Interiors can be involved in as much or as little of the installation process as you’d like. We provide thorough installation notes to make the process easy and efficient, and our team is available to answer questions throughout the install.
Q: Can I install the cabinets myself (DIY)?
A: Yes. If you prefer to install the cabinets yourself, we fully support that. We provide detailed plans and installation notes, and our team is available to answer any questions that come up during the process.
Q: What happens if something arrives damaged during delivery?
A: Our design team is available at any point during your installation to answer design questions and to order additional or replacement parts in the unlikely event something is damaged during delivery.
Q: How long does installation take?
A: Installation timelines vary based on the scope of the project. During your consultation and design phase, we’ll provide you with an estimated timeline so you can plan accordingly and minimize disruption to your daily routine.
Q: Do you provide documentation for permits?
A: Yes. We provide detailed plans and notes that can be used for installation and permitting purposes, simplifying the process for both homeowners and installers.
After Your Project
Q: What support do you offer after the project is complete?
A: Our relationship doesn’t end at installation. We provide aftercare support to ensure your cabinetry remains as beautiful as the day it was installed. Our team is always available to help with any follow-up questions.
Q: How do I keep my cabinets looking new?
A: We’ll provide helpful maintenance information to keep your kitchen looking its best. General tips include wiping down surfaces regularly with a soft cloth, avoiding harsh chemicals, and addressing any minor scuffs or scratches early. Contact us and we can advise based on the specific materials used in your project.
Design Ideas & Inspiration
Q: What are some good ways to maximize storage in a small kitchen?
A: Great options include adding a kitchen island for extra counter and cabinet space, using wall-mounted floating shelves, installing custom cabinets that utilize every inch of vertical space, and incorporating hidden storage for appliances. We can design cabinets tailored to your family’s specific needs, including charging stations, spice storage, and coffee bar setups.
Q: What colors work best for a small kitchen?
A: Light and neutral colors like whites, beiges, and soft grays tend to make small spaces feel brighter and larger. These tones are also timeless and work well across modern, transitional, and classic kitchen styles. Our designers can help you find the right palette for your home.
Q: Can I see examples of your past work?
A: Yes! You can view our portfolio on our website, and our showroom at 779 Hartford Turnpike, Shrewsbury, MA features many styles and finishes on display. We also share project photos on our Facebook, Instagram, and LinkedIn pages.
Q: Do you create mood boards?
A: Yes! Our designers love creating complimentary mood boards — virtually or in our Shrewsbury Design Studio — to help you visualize your space and explore different styles, colors, and materials before committing to a design.
Q: Can you design something completely unique or custom?
A: Absolutely. When our clients dream it, we make it happen. From bold new ideas to intricate details, our team has experience bringing truly unique visions to life — including one memorable project that incorporated a built-in fish tank into the kitchen design!
Getting Started
Q: I have no idea where to start — what’s the first thing I should do?
A: The easiest first step is to reach out to us! Give us a call at (774) 214-9605 or send us an email to schedule a free consultation — either in person at our Shrewsbury showroom or virtually from the comfort of your home. Before the meeting, it helps to snap a few photos of your current kitchen and jot down what you love and don’t love about it. We’ll take it from there.
Q: I’m not sure what style I want. Can you help me figure that out?
A: Absolutely — that’s one of our favorite parts of the process. During your consultation, we’ll explore your lifestyle, color preferences, and functional needs. We also create complimentary mood boards to help you visualize different directions. After 30+ years of designing kitchens, our team is very good at helping homeowners discover and articulate their style.
Q: Do I need to have a design in mind before contacting you?
A: Not at all. Many of our clients come to us with nothing more than a feeling — they know they want something different, but aren’t sure what. Our designers are here to collaborate with you, give you ideas, and help your vision come to life. You bring the space; we bring the expertise.
Q: Can I just come into the showroom without an appointment?
A: Yes, walk-ins are welcome at our showroom at 779 Hartford Turnpike, Shrewsbury, MA. Our regular hours include Monday through Friday and Saturdays from 9am to 2pm. If you visit on a Saturday, you’ll even receive a free Emily’s T-Shirt! That said, scheduling an appointment ensures a designer is fully available to focus on you.
Working With a Designer
Q: Will I work with the same designer throughout my project?
A: Yes. Once you’re paired with one of our designers, they’ll guide you through the entire process — from your initial meeting through design approval and into the build phase. Consistent communication with one dedicated designer is a core part of how we work.
Q: What makes your designers different from other kitchen designers?
A: Our designers have hands-on construction experience — not just design backgrounds. That means they think practically about how a kitchen will be built, not just how it will look. This reduces errors, prevents costly surprises during installation, and means the designs they create are truly buildable. Combined with our Emily’s Triple Check quality process, you get a design that looks beautiful and actually works.
Q: How involved will I be in the design process?
A: As involved as you want to be. Some clients have very specific ideas and want to be part of every decision. Others prefer to give us general direction and trust the team to design something great. We tailor our process to how you like to work. Either way, you’ll always approve the final 3D design before anything is ordered or built.
Q: What if I change my mind mid-project?
A: Changes are much easier to accommodate during the design phase — which is exactly why we invest so much time in getting the 3D rendering right before ordering anything. Once materials are ordered, changes can affect timeline and cost, but we’ll always work with you to find the best solution possible.
Q: I’ve had a bad experience with a contractor before. How is Emily’s different?
A: We hear this often, and it’s a big reason why communication and process are at the heart of everything we do. We provide thorough documentation, detailed installation notes, and proactive updates so nothing falls through the cracks. Our Emily’s Triple Check ensures every detail is verified before your project moves forward. And our reviews consistently reflect that — we’re proud of our 5-star rating on Google.
Kitchen Remodeling Concerns
Q: How long will my kitchen be out of commission during a remodel?
A: The timeline depends on the scope of your project. A cabinet replacement without major structural changes is typically faster than a full kitchen renovation. During your consultation, we’ll give you a realistic timeline so you can plan meals, set up a temporary kitchen space, and minimize disruption to your household.
Q: My kitchen has unusual dimensions or layout challenges. Can you still help?
A: Yes — in fact, that’s where our construction experience really shines. Our team has worked on projects in older homes with all kinds of architectural quirks and unusual layouts. We design around your space, not the other way around. Our 3D software also lets us visualize solutions before anything is built, so we can solve problems on screen rather than on-site.
Q: I live in an older home. Will that cause problems?
A: Older homes often present unique challenges — uneven floors, irregular wall angles, outdated plumbing locations — but they’re challenges we’re very familiar with. Our designers’ construction backgrounds mean we know how to design around these issues and flag potential concerns early, before your cabinets are even ordered.
Q: Can you help me make my kitchen more functional, not just prettier?
A: Functionality is just as important to us as aesthetics — we’d say it’s equally central to a great kitchen. During your design consultation, we’ll ask about your cooking habits, how many people use the kitchen, storage pain points, and workflow. We then design around those realities, optimizing storage, layout, and ergonomics so your kitchen actually works better every day.
Q: We’re thinking about selling our house. Is a kitchen remodel worth it?
A: Kitchens are consistently one of the highest-ROI renovations in real estate. A well-designed, updated kitchen can significantly increase your home’s appeal and sale price. We can help you make smart choices that update the space beautifully without over-investing for your neighborhood — and our 3D renderings make it easy to see the impact before spending a dollar.
Cabinets & Materials
Q: What’s the difference between stock, semi-custom, and custom cabinets?
A: Stock cabinets come in fixed sizes and limited finishes — they’re the most affordable but least flexible. Semi-custom cabinets offer more size options and finish choices, making them a great balance of value and personalization. Fully custom cabinets are built to exact specifications with unlimited design options. At Emily’s Interiors, we work primarily with semi-custom and custom lines, selected for quality, value, and design flexibility.
Q: How do I choose between cabinet materials?
A: The right material depends on your lifestyle, budget, and aesthetic. Solid wood is classic and durable. Plywood boxes offer excellent structural strength. MDF and laminate can provide a very smooth, paintable surface at a lower price point. Our designers will walk you through the pros and cons of each option based on how your kitchen is used and what look you’re going for.
Q: How do I pick the right cabinet color for my kitchen?
A: We start by looking at your home’s existing finishes — flooring, countertops, wall colors, and natural light levels. We’ll also consider the overall style and feel you’re going for. Lighter colors tend to open up smaller spaces; darker tones can add drama and sophistication. Our designers create 3D renderings in your chosen colors so you can see exactly how it will look before committing.
Q: What hardware should I choose for my cabinets?
A: Hardware is the jewelry of your kitchen — it can completely change the feel of a cabinet. We carry a range of hardware options and our designers can help you choose pulls, knobs, and hinges that complement your cabinet style and overall kitchen aesthetic. We’ll look at finish (matte black, brushed gold, chrome, etc.), size, and shape to find the right fit.
Q: How durable are the cabinets you sell?
A: We only carry lines that meet our standards for quality and longevity. Our designers have construction experience and have deliberately selected cabinetry brands known for their durability, quality materials, and excellent manufacturer support. We also provide aftercare guidance so your cabinets stay looking great for years to come.
Countertops, Flooring & Other Finishes
Q: Do you help with countertop selection?
A: Yes. Countertops are a key part of your kitchen’s overall design, and we help you select the right material, color, and edge profile to complement your cabinets. We work with a range of countertop options and incorporate them into your 3D design so you can see the full picture.
Q: Can you help me choose kitchen flooring?
A: Yes — flooring is part of the overall design package we put together for you. Getting the flooring right is important because it ties together your cabinets, countertops, and wall colors. We’ll factor it into your 3D rendering so you can see how everything works together before any decisions are finalized.
Q: What about backsplash — can you help with that too?
A: Absolutely. Backsplash is another important design element we can help you select and incorporate into your overall kitchen design. Whether you want something subtle and classic or a bold statement tile, we’ll find options that work with your cabinet and countertop choices.
Pricing, Timing & Logistics
Q: How far in advance should I start planning my kitchen remodel?
A: The earlier the better. Cabinet lead times can range from several weeks to a few months depending on the line and customization level. We recommend starting the design process at least 3–6 months before you’d like installation to begin, especially if you’re working around a specific date like a family event or home sale.
Q: What’s typically included in the price?
A: Our pricing typically covers the design services, the cabinetry itself, and installation support. Hardware, countertops, flooring, and appliances may be separate depending on the scope of your project. We’ll give you a clear, detailed breakdown during your consultation so there are no surprises.
Q: Do you offer financing options?
A: Please contact us directly to discuss payment options for your project. We’re happy to work with you to find an approach that fits your situation.
Q: What if my project goes over budget?
A: We do our best to prevent this by designing within your stated budget from the start. However, if unexpected costs arise, we’ll communicate with you immediately and work together to find solutions — whether that means adjusting materials, phasing the project, or exploring alternative options.
Q: Do you deliver cabinets directly to my home?
A: Yes. Cabinets are delivered directly to your door. Whether you’re doing a DIY installation or having a contractor handle the build, we’ll make sure you have everything you need, including detailed installation notes and our team’s ongoing support.
Virtual & Remote Clients
Q: I don’t live near Shrewsbury, MA. Can you still help me?
A: Yes! We work with clients remotely and offer virtual design meetings for homeowners who can’t visit our showroom. We also work with builders and designers across the United States. All we need to get started are some photos and basic measurements of your space.
Q: How does a virtual design meeting work?
A: A virtual meeting works just like an in-person consultation — just over video call. You’ll share photos and measurements of your space beforehand, and our designer will guide you through the process, ask questions about your needs and style, and begin developing a design concept. You’ll still receive a full 3D rendering for review and approval before anything is ordered.
Q: Can I see the showroom virtually?
A: While we always recommend an in-person visit to our Shrewsbury showroom to see cabinet samples and finishes in person, we can certainly walk you through options virtually. Our 3D software does an excellent job of showing colors, textures, and styles in a realistic way, even remotely.
